Privacy Policy

PRIVACY POLICY

Updated: July 15, 2025 At TETEOCAN TECHNOLOGIES, we value and respect your privacy. This Privacy Policy describes how we collect, use, protect, and manage your personal information when you visit our website or interact with us as a customer or business contact. By using teteocan.com or our services, you agree to the terms set forth herein. TETEOCAN TECHNOLOGIES is responsible for the processing of personal data collected through this website and official channels.

1. Information We Collect

We collect personal information only when necessary to provide you with better service. We collect data in the following cases:

• Website visitors

  We do not collect personal data if you just browse.

• Contacts and clients

  When you contact us or purchase a service, we may request:
  • Full name
  • Email
  • Telephone number
  • Company or brand name
  • Tax data
  • Banking information (the latter is managed outside the website)

• Documents and communications

  Any subsequent exchange may contain additional information relevant for operational or business purposes.

We also use tools such as Google Analytics and Google Ads, which collect data through cookies for statistical and advertising purposes.

2. Use of Information

We use your information to:

• Improve your user experience
• Process purchases or contracts
• Communicate with you efficiently
• Send promotional communications (only if you authorize it)
• Conduct internal analysis and make data-driven strategic decisions

In case of new unforeseen usesWe will request your express authorization. Your data will only be used for lawful purposes related to the contracted services.

3. Protection of Information

We implement robust measures to ensure the security of your information:

• Techniques

  SSL encryption, firewalls, and other secure technologies

• Organizational

  Restricted access to authorized personnel only

• Legal

  Compliance with regulations such as the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and the General Law on the Protection of Personal Data Held by Obligated Subjects. In the event of an incident, we will immediately notify users and the relevant authorities.

4. User Rights

You can exercise the following rights:

• Access: Know what information we have about you
• Correction: Request updates or corrections
• Elimination: Request that we delete your personal data
• Opposition: Reject the use of your data for certain purposes
• Restriction: Temporarily limit the processing of your data
• Revocation of consent: Withdraw your consent at any time (subject to legal restrictions)

To exercise these rights:

1. Send us a request to contacto@teteocan.com either WhatsApp +52 55 1198 7439 with:
   • Full name
   • Means of responding to you (email/phone)
   • Clear description of the right to exercise
   • Scanned official ID
2. We will respond to you in a maximum period of 20 business days according to the LFPDPPP

5. Data Retention

We keep your information only as long as strictly necessary to:

• Comply with the collection purposes
• Meet tax or legal obligations
• Resolve disputes or claims

6. Cookies

Our site uses cookies to:

• Customize your navigation
• Analyze website usage
• Show relevant advertising

You can disable cookies from your browser, although some functionality may be affected.

7. Embedded Content

Some pages may include external content (videos, articles, images). Warning:

• TETEOCAN TECHNOLOGIES does not control the privacy practices of third-party sites with embedded content
• By interacting with that content, you agree that:
  • The originating site may collect additional information according to its policies.
  • Each third-party provider may use cookies or apply their own privacy policies.

8. Data Sharing

We do not share your personal information with third parties except technical suppliers (Google for statistical/advertising purposes and Huawei Cloud for processing) that meet security standards. We never sell or rent your data.

9. International Transfers

The information collected may be stored or processed outside of Mexico. In such cases, we implement additional measures (such as standard contractual clauses) to ensure that the processing complies with Mexican regulations and international data protection standards.

10. Changes to this Policy

Any modifications will be posted here with their corresponding date. We recommend you review them periodically. All contracts will include a link to the most recent version.

11. Contact

For questions, clarifications or exercising rights:

• Email: contacto@teteocan.com
• WhatsApp: +52 55 1198 7439

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Commitment to your privacy

At TETEOCAN TECHNOLOGIES, we are committed to the protection, confidentiality, and responsible use of your personal information. Your trust is essential to us, and we continually work to maintain it through transparency, security, and compliance with applicable Mexican regulations.