{"id":23787,"date":"2025-06-08T18:51:05","date_gmt":"2025-06-08T18:51:05","guid":{"rendered":"https:\/\/teteocan.com\/redesign\/?page_id=23787"},"modified":"2025-06-10T17:26:47","modified_gmt":"2025-06-10T17:26:47","slug":"teterminos-y-condiciones-del-pilar-automatizacionte","status":"publish","type":"page","link":"https:\/\/teteocan.com\/en\/teterminos-y-condiciones-del-pilar-automatizacionte\/","title":{"rendered":"T&C Automation"},"content":{"rendered":"
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TERMS AND CONDITIONS OF THE PILLAR:
AUTOMATION<\/h1>

Update Date: June 1, 2025<\/h3>

At TETEOCAN TECHNOLOGIES, the Automation pillar is designed to improve our customers' operational efficiency through the use of intelligent tools, cross-platform integrations, and customized automated workflows, preferably hosted on Huawei Cloud. By purchasing any of the services under this pillar, the customer agrees to these Terms and Conditions.<\/p>

1. SERVICES INCLUDED This pillar includes:<\/h5>

1.1 Task Automation
\u2022 Implementation of automatic flows using tools such as n8n, Make u
others, depending on the complexity of the case.\u2022 Automation of processes such as: sending automatic emails, alerts via Slack
or WhatsApp, task assignment, form synchronization, reports
automatic, etc.<\/p>

1.2 Application Integration
\u2022 Connection between platforms (e.g. Google Sheets + WhatsApp, Stripe + CRM, Airtable + Gmail, etc.).
\u2022 Use APIs when necessary to connect services without native integrations.<\/p>

1.3 Cloud Flows (Huawei Cloud)
\u2022 The ability to host automated workflows on Huawei Cloud servers is available for increased scalability and security.
\u2022 The client may choose between their own or shared infrastructure.<\/p>

1.4 WhatsApp Chatbot (via Business API)
\u2022 Development and integration of functional chatbots in WhatsApp Business to automate:
\u2022 Frequently asked questions
\u2022 Initial technical support
\u2022 Lead capture
Confirmations and reminders
\u2022 Requires a verified account on WhatsApp Business API. We can advise on the
process.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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2. CONTRACTING CONDITIONS AND PAYMENTS 2.1 Payment structure:<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tAll services in this pillar operate under the 50% scheme upon initiation and 50% upon delivery.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tPricing depends on scope, number of flows, level of integration, and tools used.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    2.2 Infrastructure:<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tThe customer must directly cover the costs of third-party servers, licenses, or platforms.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tWe quote and execute the implementation.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      3. DELIVERY TIMES 3.1 Estimated time:<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tThe duration of the project depends on the number of flows and the complexity of the ecosystem.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
      • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tTypical deliveries: between 10 and 25 business days.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        To exercise these rights, please contact us using the means in section 11.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        3.2 Requirements:<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tThe client must provide access, API keys, desired structure and functional objectives.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          4. SATISFACTION GUARANTEE<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tAll services are covered by our 30-day Satisfaction Guarantee after delivery.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
          • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tIt includes minor adjustments, as long as they do not involve scope changes or new functionalities.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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            5. OWNERSHIP AND USE<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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            • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tThe client owns the automated flows, integration logic, and developed chatbots.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
            • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tYou can freely modify, replicate, or scale them once delivered.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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              6. CONFIDENTIALITY<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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              • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tAll customer information (data, access, processes) will be handled with strict confidentiality.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
              • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tAccess is limited to authorized personnel and technical security measures are implemented.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                7. CANCELLATIONS AND MODIFICATIONS<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tThere are no refunds once the project has started.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tIn the event of early cancellation with a payment advance of less than 20%, the total amount may be recovered up to 20%.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tChanges outside the initial scope are quoted separately and must be approved by both parties.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                  8. CONTACT For questions, clarifications or support, you can contact us:<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tEmail: contacto@teteocan.com<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tWhatsApp: +52 55 1198 7439<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

                    T\u00c9RMINOS Y CONDICIONES DEL PILAR:AUTOMATIZACI\u00d3N Fecha de actualizaci\u00f3n: 01 de junio de 2025 En TETEOCAN TECHNOLOGIES, el pilar de Automatizaci\u00f3n est\u00e1 dise\u00f1ado para mejorar la eficiencia operativa de nuestros clientes mediante el uso de herramientas inteligentes,integraciones entre plataformas y flujos autom\u00e1ticos…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-23787","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/teteocan.com\/en\/wp-json\/wp\/v2\/pages\/23787","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/teteocan.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/teteocan.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/teteocan.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/teteocan.com\/en\/wp-json\/wp\/v2\/comments?post=23787"}],"version-history":[{"count":15,"href":"https:\/\/teteocan.com\/en\/wp-json\/wp\/v2\/pages\/23787\/revisions"}],"predecessor-version":[{"id":24100,"href":"https:\/\/teteocan.com\/en\/wp-json\/wp\/v2\/pages\/23787\/revisions\/24100"}],"wp:attachment":[{"href":"https:\/\/teteocan.com\/en\/wp-json\/wp\/v2\/media?parent=23787"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}